tag:blogger.com,1999:blog-2618029197139250711.post8944025366731614703..comments2024-03-25T03:02:08.418-07:00Comments on Translation Times: Professional SuicideJudy Jenner and Dagmar Jennerhttp://www.blogger.com/profile/15991071510108619107noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-2618029197139250711.post-27928976208993253372014-10-15T12:48:47.200-07:002014-10-15T12:48:47.200-07:00@Alina: Thanks for sharing. Wow, that sure sounds ...@Alina: Thanks for sharing. Wow, that sure sounds like a terribly rude email you received there. How strange, though, right? The translator him/herself provided the person's contact information, true? Sounds like the potential reference was not happy at all with the translator -- was that the message, in a nutshell? In that case, it's truly amazing that the translator misjudges his/her relationship with the potential reference that he/she would list the person, which seems to have backfired. But in either case, there's no reason for the reference person to be rude to you -- sorry to hear that happened!Judy Jenner and Dagmar Jennerhttps://www.blogger.com/profile/15991071510108619107noreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-80834196954498372612014-10-13T10:08:08.439-07:002014-10-13T10:08:08.439-07:00Christoph has just reminded me of an incident of t...Christoph has just reminded me of an incident of this type. <br /><br />I sent an email to someone asking for references for a translator (whom we always encourage to ask for the referees' permission before passing out details, of course). The reply we received cannot be reproduced without using grawlix. That was the rudest email we've ever received. I was appalled.Anonymoushttps://www.blogger.com/profile/17142375975957859442noreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-48531159201509672172014-10-13T09:49:15.509-07:002014-10-13T09:49:15.509-07:00@Cristoph: Thanks for reading and commenting. Yes,...@Cristoph: Thanks for reading and commenting. Yes, there will be angry e-mails in every professional's life, and many of them you get even though it's not your fault. Unfortunately, the only behavior you can control is your own, so you just have to be professional and calm, even if the other person is not. We know this can be quite a challenge at times!Judy Jenner and Dagmar Jennerhttps://www.blogger.com/profile/15991071510108619107noreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-62775178047579733872014-10-12T20:41:52.705-07:002014-10-12T20:41:52.705-07:00Hi,
I do not send angry e-mails. But what is happe...Hi,<br />I do not send angry e-mails. But what is happen if you receive one? And in my case is what not my fault – I didn’t had something to do with it. I answered nice to the mail, but I got another angry e-mail back and the writer called me a liar. I will send now the link to this article to her… :D<br />Christoph N.http://www.allesprachen.at/de/news.htmlnoreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-92212869797187351482014-10-04T18:13:26.541-07:002014-10-04T18:13:26.541-07:00Great tips ladies. So very easy to get angry and l...Great tips ladies. So very easy to get angry and let it out online. Guilty by association, right? Walking away is a great technique, use it online or anywhere really. We always say things that we shouldn't when we're upset, no question about it. Learning what to do and practicing will help it become a natural reaction.<br /><br />"Hope all is well." Skrivanek Grouphttp://www.skrivanek.comnoreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-61746309540809706832014-09-22T23:02:03.953-07:002014-09-22T23:02:03.953-07:00@Max: Thanks for letting us know about this error ...@Max: Thanks for letting us know about this error -- it has now been fixed. We really appreciate it. You bring up a good point here: of course one has to be firm with customers at times and stand up for his/her interests; no doubt. Being polite is key, as you state. Sometimes that's a though balance to strike.<br /><br />We are delighted to hear that you are enjoying our book -- it's a labor of love.Judy Jenner and Dagmar Jennerhttps://www.blogger.com/profile/15991071510108619107noreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-66285831462372969022014-09-22T23:00:23.824-07:002014-09-22T23:00:23.824-07:00@Alina: Thanks for commenting, and yes, letting an...@Alina: Thanks for commenting, and yes, letting an angry e-mail sit for a few hours is a great idea indeed. Love the strategy about sending the message to a trusted colleague so he/she can edit it.Judy Jenner and Dagmar Jennerhttps://www.blogger.com/profile/15991071510108619107noreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-30866665943786584132014-09-22T19:57:22.284-07:002014-09-22T19:57:22.284-07:00There's a little mistake in paragraph 5: '...There's a little mistake in paragraph 5: 'While it's entirely person that the person..."<br /><br />While it's not acceptable to vent one's anger online or to be rude in e-mails directed at customers, there are sometimes situations where we do need to be firm (though polite) and respectfully state that such or such behaviour on the client's part actually is detrimental our relationship.<br /><br />I'm currently halfway through your book The Entrepreunarial Linguist and it contains a wealth of information!Maxnoreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-83912459432691948312014-09-22T12:33:25.876-07:002014-09-22T12:33:25.876-07:00I always follow the rule about sending angry email...I always follow the rule about sending angry emails. Never reply immediately if it made your blood boil. Leave it for a couple of hours or a day or two if it's not an urgent matter. I may write it but then I send it to my colleague to have a look (and a lot of the things get crossed out). It works like a charm.Anonymoushttps://www.blogger.com/profile/17142375975957859442noreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-52406685153966681762014-09-21T23:10:16.296-07:002014-09-21T23:10:16.296-07:00@Kathy: Thanks for reading and for commenting! Yes...@Kathy: Thanks for reading and for commenting! Yes, a walk always helps clear the mind, but there are always other options, too. Perhaps doing some shadow boxing or punching a pillow also works for some. It doesn't really matter what you do as long as you come back with a fresh outlook, as you so correctly point out. Thanks for your thoughtful contribution!Judy Jenner and Dagmar Jennerhttps://www.blogger.com/profile/15991071510108619107noreply@blogger.comtag:blogger.com,1999:blog-2618029197139250711.post-34469949656501425922014-09-19T10:00:28.926-07:002014-09-19T10:00:28.926-07:00A lot of people get angry and that's ok. It...A lot of people get angry and that's ok. It's all part of life, but if they think getting angry and taking it out on another person doing business for them is going to expedite things, they are completely wrong.<br /><br />I strongly agree with the going for a walk part, nothing lets you calm down and collect your professionalism more than getting away from everything and letting you come back with a fresh outlook. Kathy Paredeshttp://www.languageconceptsllc.com/noreply@blogger.com