This month, we are in full client appreciation mode, but come to think of it, we are in client appreciation mode every month! We realize that without clients, we have nothing, and it never ceases to amaze us how great and lovely they are. We think it's important to never lose sight of that: as professional services providers, we are here to make our clients happy and to make them look good, and in turn, they pay us and keep us in business. We couldn't be more grateful, and we are quite sure that most of you feel the same way about your clients.
We recently started thinking about the nicest thing a client has ever done for us. We'd love to hear your #1 client interaction/memory/nice thing. We had many nice things to choose from, but without further ado, here's ours....
Our favorite client moment happened when a lovely long-term client approached us and gave us a permanent raise on our rate, and it was THEIR idea. They told us that our work was invaluable and that they wanted to pay us more than they had before. We were quite stunned, as that was a first, and initially told them we felt very well compensated, but the client insisted, and we gladly accepted. Now we make sure to show our appreciation by sending small gifts to our client as often as we can while continuing to make them look good with their customers. It's a win/win, and everyone's happy!
What about you, dear friends and colleagues? We'd love to hear your stories, and here's to being in the lucky position of working for ourselves. Here's to our clients!