- World's fastest payer. Judy invoiced a customer via e-mail for a small project at 10:42 a.m., and payment was received at 10:45 via PayPal. This must be some sort of world record.
- Lovely note. Dagy translated a business letter (part of a dispute between the client and one of his suppliers, who doesn't speak the client's language) for one of our long-term European customers. He answered Dagy's e-mail with this sweet note: "In my next life, I want to come back with your writing and language skills." We filed this note in our online file for rainy days.
- Everyone wants to pay. Judy recently interpreted at a wedding, and even though both groom and his new mother-in-law were insisting on paying the balance right after the wedding, Judy told them to enjoy the day and said she'd invoice them later. She sent the invoice to the mother-in-law, who had also paid the deposit. The client sent payment within two days (wow!) and also included a very nice thank-you note. A day later, the groom e-mailed, thanked Judy for her service, and said he wanted to pay right away. Judy told him his mother-in-law had already beat him to it.
What about you, dear readers and colleagues? Do you have any heartwarming client stories to share? We would love to hear about them!