Happy Friday, dear readers! We wanted to let you know about a free webinar that Judy will be presenting next week, courtesy of software giant SDL. There is no catch and nothing to buy -- simply sign up and attend. The topic will be "5 habits of highly successful translators: Customer service edition."
The webinar will begin at 5 p.m. BST, London time (GMT +1 hour) and will last an hour. That's 9 a.m. Pacific and 12 p.m. Eastern here in the U.S. The presentation will last roughly 45 minutes and Judy will take questions at the end. We will be using WebEx technology for this -- very easy and user-friendly, so if this is your first webinar, you will find it very simply to use.
Please use this link to register and feel free to tell your friends!
Here is a short summary of the webinar's content:
Running a successful freelance translation business requires many skills, but we also must have good habits, especially when it comes to interacting with our customers and making them happy. After all, without clients, we don’t have a business. This webinar will be presented by Judy Jenner and will focus on 5 habits of highly successful translators and will specifically address customer interaction skills and habits. You will learn:
- That it’s fine to work in your Snoopy pajamas as long as your online presence, communication and interaction are professional
- Why an e-mail message with a price does not constitute a price quote
- Why you should honor odd-sounding customer requests