Open Thread: What's the Nicest Thing....

This month, we are in full client appreciation mode, but come to think of it, we are in client appreciation mode every month! We realize that without clients, we have nothing, and it never ceases to amaze us how great and lovely they are. We think it's important to never lose sight of that: as professional services providers, we are here to make our clients happy and to make them look good, and in turn, they pay us and keep us in business. We couldn't be more grateful, and we are quite sure that most of you feel the same way about your clients.

We recently started thinking about the nicest thing a client has ever done for us. We'd love to hear your #1 client interaction/memory/nice thing. We had many nice things to choose from, but without further ado, here's ours....

Our favorite client moment happened when a lovely long-term client approached us and gave us a permanent raise on our rate, and it was THEIR idea. They told us that our work was invaluable and that they wanted to pay us more than they had before. We were quite stunned, as that was a first, and initially told them we felt very well compensated, but the client insisted, and we gladly accepted. Now we make sure to show our appreciation by sending small gifts to our client as often as we can while continuing to make them look good with their customers. It's a win/win, and everyone's happy!

What about you, dear friends and colleagues? We'd love to hear your stories, and here's to being in the lucky position of working for ourselves. Here's to our clients!


Carolyn Yohn on October 21, 2014 at 8:19 AM said...

What a wonderful idea!
I'm always incredibly grateful to clients when they share about the repercussions of my work further down the line... Most recently, some intepreting I did for a Hungarian family helped their son (who is brilliant) not only avoid being held back a grade level in his American school, but actually come close to acing some exams. Another client sent me a photo of the day my work helped him earn political asylum. It's so satisfying to see how language skills make a difference!

Judy Jenner and Dagmar Jenner on October 23, 2014 at 1:29 PM said...

@Carolyn: Oh, that is such a nice anecdote -- thank you so much for sharing. Made us feel all warm and fuzzy, especially your client whom you helped get asylum. How fantastic. We could not agree more: it is great to make a difference! Thanks for reading and for commenting.

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The entrepreneurial linguists and translating twins blog about the business of translation from Las Vegas and Vienna.

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